Nicole DiCenso Portfolio

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[ Document Portfolio ]

project MANAGAMENT

A look at how I keep projects organized, on track, and moving forward. These examples highlight my approach to structuring work, aligning teams, managing timelines from start to finish, and analyzing data. (Click the icon or title to view the document)

Resource Sheet

Consolidated 3+ years of scattered webinar resources into a single, organized hub making past content easy to find and introducing reusable templates

Project Management

Example of an Asana board I built to manage a quarterly webinar; structuring tasks and timelines, assigning ownership, and keeping cross-functional teams aligned and on track through consistent updates

Data & Analysis

This spreadsheet is centralized webinar data created to standardize historical metrics, enable trend analysis, and produce dedicated insight and navigation tabs for easier exploration

Project Scoping

This document, created while scoping an Upsell Webinar Campaign, showcases my approach to research, insight generation, and translating learnings into actionable ideas

Presentation Example

A presentation I created for stakeholders and higher-ups meant to recap the campaign's H1 results and propose updates/changes for the H2 quarterly campaigns.

Campaign Ideas

Ideas for new campaigns that I created in my first month of working at Zendesk.

Presentation 2

This second presentation was for the cross-functional teams involved in executing a campaign to inform them of what we’d be focusing on in the coming quarters.

Writing Sample

This is a sample of a blog post page that summarized what a new blog would be about and proposed example posts that could fit into each category provided.

CREATIVE samples

A collection of work that highlights how I think and communicate—from shaping ideas into presentations to writing and early-stage ideation.