Professional Work

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FEEDBACK

FROM COLLEAGUES AT ZENDESK

  • Feedback downloaded directly from Workday collected from managers and colleagues over the course of my 3 years at Zendesk
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ASANA BOARD

FOR WHAT’S NEW WEBINAR

  • Created and structured Asana boards to manage tasks for email, social, product, field marketing, agency, brand, and sales teams
  • Assigned tasks and subtasks, set due dates, and tagged relevant teams
  • Kept stakeholders informed of upcoming deadlines and project priorities
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DATA & ANALYSIS

FOR WHAT’S NEW WEBINAR

  • Consolidated historical event data that had previously been scattered across presentation decks and pipeline dashboards
  • Standardized data collection after finding that past metrics had been captured inconsistently from quarter to quarter
  • Created analysis tabs to surface event insights, support trend analysis, and improve future target-setting
  • Added a Navigation tab to make the spreadsheet’s many data points and insights easy to find
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RESOURCE SHEET

FOR WHAT’S NEW WEBINAR

  • Took over planning of webinar in 2023
  • Noticed that more than three years of event resources were scattered, unorganized, and difficult for the team to locate
  • Created this central sheet cataloging all available What’s New content, organized by topic and date
  • Drafted new copy-ready templates for most recurring assets so the team can quickly adapt them for future webinars
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PROECT SCOPING

FOR MY USE ONLY – REFORMATTED FOR TEAMS

  • Example of project scoping doc for new upsell campaign
  • A bit long but it does show great examples of my ability to conduct research, provide insight, and generate ideas off of learnings
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