FEEDBACK
FROM COLLEAGUES AT ZENDESK
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Feedback downloaded directly from Workday collected from managers and colleagues over the course of my 3 years at Zendesk
ASANA BOARD
FOR WHAT’S NEW WEBINAR
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Created and structured Asana boards to manage tasks for email, social, product, field marketing, agency, brand, and sales teams
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Assigned tasks and subtasks, set due dates, and tagged relevant teams
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Kept stakeholders informed of upcoming deadlines and project priorities
DATA & ANALYSIS
FOR WHAT’S NEW WEBINAR
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Consolidated historical event data that had previously been scattered across presentation decks and pipeline dashboards
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Standardized data collection after finding that past metrics had been captured inconsistently from quarter to quarter
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Created analysis tabs to surface event insights, support trend analysis, and improve future target-setting
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Added a Navigation tab to make the spreadsheet’s many data points and insights easy to find
RESOURCE SHEET
FOR WHAT’S NEW WEBINAR
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Took over planning of webinar in 2023
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Noticed that more than three years of event resources were scattered, unorganized, and difficult for the team to locate
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Created this central sheet cataloging all available What’s New content, organized by topic and date
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Drafted new copy-ready templates for most recurring assets so the team can quickly adapt them for future webinars
PROECT SCOPING
FOR MY USE ONLY – REFORMATTED FOR TEAMS
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Example of project scoping doc for new upsell campaign
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A bit long but it does show great examples of my ability to conduct research, provide insight, and generate ideas off of learnings